Privacy Policy

Kahinik ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile audiobook application (the "App"). By using the App, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Name, email address, and contact information (when you create an account or contact us).
  • Payment information for subscription or purchase (processed through secure third-party providers).
b. Usage Data
  • Information about how you interact with the App (e.g., audiobook preferences, listening history, session length, and features used).
c. Device Information
  • Device type, operating system, IP address, and unique device identifiers.
d. Cookies and Tracking Technologies
  • We use cookies and similar technologies to improve your experience, such as storing your preferences and tracking usage analytics.

2. How We Use Your Information

  • Provide and improve the App's functionality and user experience.
  • Process payments and manage subscriptions.
  • Personalize audiobook recommendations.
  • Respond to customer inquiries and provide support.
  • Send updates, promotional materials, and important notices.
  • Ensure App security and detect fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: For payment processing, analytics, and cloud storage.
  • Legal Authorities: To comply with legal obligations or protect our rights.
  • Third-Party Partners: With your consent, for additional services like integrated audiobook platforms.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.


5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system can be 100% secure, so we encourage you to take precautions when sharing information.


6. Data Deletion Request for All Users

You have the right to request the deletion of your personal data stored with us. To make a data deletion request:

  1. Email us at contact@kahinik.com with the subject line "Data Deletion Request," or submit a request at this link.
  2. Include your account details (e.g., registered email address and username) for verification.
  3. Once verified, we will delete your personal data within 30 days and confirm the deletion.

Note:

  • Some data may be retained for legal or regulatory purposes, such as compliance with financial reporting or fraud prevention.
  • After deletion, certain features of the App requiring user data may no longer be available.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access, correct, or delete your data.
  • Withdraw consent for processing your data.
  • Opt-out of marketing communications.

To exercise your rights, contact us at contact@kahinik.com.


8. Children's Privacy

The App is not intended for children under 4 years of age. Apps can only be installed and registered by an adult who can provide authorization to children to listen to audiobooks.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be notified through the App or via email.


10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: contact@kahinik.com

USA Office:
397 Plainfield Ave
Floral Park, NY 11001

Bangladesh Office:
Head Office: City Heart Building, 8th floor, Room #1,
67 Naya Paltan, Dhaka 1000, Bangladesh

Studio: Doreen Tower Suite 5B, House 8A/10, Road 13,
Dhanmondi, Dhaka 1209, Bangladesh

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